Travellers have described struggling to enjoy their holidays, days after hundreds of people flying out of Birmingham Airport were left without their luggage.
While it seems the issues that first emerged on Friday are yet to be remedied completely, the airport said the "vast majority" of baggage was now travelling as planned with passengers, and it was working to reunite others with their luggage.
Louise Fenton said she and her family had had no communication from the airline, holiday company or the airport after their luggage failed to arrive in Gran Canaria on Friday.
She is travelling with three teenagers, and said her daughter, who is autistic, had "struggled enormously" with replacement clothes, and had "barely slept because she is unable to tolerate the alternatives".
"We are staying in a tourist area where the shops are predominantly beach shops, with very limited clothing options, particularly for someone with sensory sensitivities," the mum explained.
"We still have no luggage and, no meaningful information about where it is."
She added the situation had "completely overshadowed" the holiday.
"We have worked hard and saved for this holiday, and we simply don't deserve to have the entire experience taken over by something that isn't our fault."
Speaking to the BBC on Friday and Saturday, travellers variously described the situation as "absolute chaos" and "carnage".
Other flights affected include ones to Turkey, Cyprus, Glasgow and Rome, covering a number of airlines.
Clive Stokes, from Kidderminster, who travelled to Cyprus said staff "knew full well" luggage was going to be affected before passengers got on the flight.
At the check-in desk "we were specifically told to hold on to our baggage tags, and keep them in a safe place," he explained.
"No-one's ever said that to me before when I've travelled."
He has now been told his luggage has arrived in Paphos, but is awaiting further information.
"Let's see what the next 24 hours bring," he said.
The situation at Birmingham was "very significant," but also rare, said Alistair Rowland, a former chair of travel association ABTA.
"Normally bags go missing, but not all the bags," he said.
Also significant was the communication between the airport and tour operators, and them "letting people know to give them the chance to get off the plane if they so choose," he added.
"But normally bags do arrive within 24 or 48 hours on the next flight out."
Technically it is the tour operator or airline that are responsible for baggage, rather than the airport, Rowland explained.
It was important that travellers with missing bags filled in a missing luggage form at the arrival airport, he said.
"It does seem like Birmingham Airport didn't do well in this circumstance, [but] actually the claim is based on the client's contract, and that's with the airline or with their tour operator," he added.
Simon Leyland's bags also did not make it with him to Rome after he travelled on a Jet2 flight from Birmingham on Friday to join a cruise with his family.
Speaking on Saturday, he said he had initially struggled to get any information about the missing luggage.
"The airline weren't that helpful," Leyland from Barton-under-Needwood explained.
"To be fair everyone we've spoken to has been lovely, but the airline said it was the cruiseline's responsibility, the cruiseline says it's the airline's responsibility.
"Then when you pick at it, they go 'well, it's Birmingham's fault'. I don't really care whose fault it is, I just want my shaver."
Now at sea, Leyland told the BBC on Sunday that he had been told he could be reunited with his bags when the ship docked in Corfu.
He has been tracking them via AirTags and said one still seemed to be in the UK, sitting in Liverpool John Lennon Airport.
If you're left without your luggage, "the rules say reasonable expenses" can be claimed, Rowland explained.
"So it would be entirely reasonable to go do some shopping to pick up two or three days' worth of clothes, drugs, anything else that's needed that was in the suitcase, and they will be naturally reimbursed," he said.
If the luggage is missing for 21 days, the case is then seen as lost and there's a maximum claim value at that point of about £1,300.
Passengers are also advised to keep as many receipts as possible.
"It shouldn't be a very long claim, it should be repaid within 28 days, but it is entirely frustrating, particularly in a situation like this where there was no awareness at the point of the flight taking off," he said.
Higher value items lost in luggage should be subject to a travel insurance claims, he added.
Hayley Chapman, from Northfield, who flew with her family to Turkey on Friday said their luggage had also now arrived in the country, but they had had to spend a whole day shopping for essentials and clothes.
"I think it's cost about two hundred pounds, just to buy a few clothes and a few basic toiletries to try and get us by for the next couple of days," she said.
"I've literally just rinsed out my underwear, and clothes I wore out, to try and give myself another day."
Eve Sandle, from Burton upon Trent, who was travelling to Turkey with her mum, said she had "had to do most of the legwork" in terms of finding out information.
"We've managed to track that our cases were flown in from Gatwick on two separate flights this morning," she explained.
"Both flights have now landed at Dalaman but TUI can still not tell us at what point they will be delivered to our hotel."
The first days of the holiday "have been a complete write off", she added.
In a later update on Sunday, she said they had paid for taxis themselves to the airport so they could collect the cases.
Connor O'Donnell is still without his luggage.
He flew to Glasgow on Friday evening, arriving at about midnight, to discover no check-in bags had been put on the flight.
Birmingham Airport "chose not to communicate this with any passengers on arrival or beforehand – they simply just took our bags as if there was no problem despite them clearly knowing," he said.
His bag contained "pretty much all my clothes, toiletries and many essentials which I can't necessarily afford to just go and replace," he explained.
"I have had no communication from Easyjet to inform me how long until I get my bags back, I have no idea how to go about getting any sort of compensation and think some is more than appropriate."
The situation at Birmingham Airport would be "treated very significantly because it's no bags getting on, rather than a couple," Rowland said.
"If it was a couple of bags that didn't get on the plane because of some logistical issue, then it might have to wait till the next scheduled flight goes out.
"But in a situation like this, I'm sure behind the scenes, there will have been planes dispatched to get the bags over there.
"Normally this sorts itself out within 48 hours."
"I'm a bit of a fan of Birmingham," added Rowland, who is also chair of online travel company, Blue Bay Travel.
"I find Birmingham [to be] pretty good. But when things go wrong, they do tend to go spectacularly wrong, and that happened in this circumstance."
Baggage problems were compounded by flights being diverted from Bristol Airport, due to issues with their runway, he said.
"Birmingham generally though, is one of the best airports in the UK."
Birmingham Airport said: "We are working with our airlines and third parties to reunite luggage with passengers as fast as possible and we are sincerely sorry for the inconvenience and stress this has caused some of our passengers."
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